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Fastly is a CDN based on Varnish caching, basically a cloud varnish service. When working with Fastly, you are also working directly with a heavily customized version of Varnish (2.1). Fastly with Varnish caches your site pages, assets, CSS, and more in backend datacenters you set up. As customers access your site and stores, the requests hit Fastly to load cached pages faster.

For Magento Commerce Cloud, you receive Fastly CDN and DDoS services. When you update products, catalogs, content, and more, Fastly purges that specific cached content to refresh and provide the latest changes.

We provide Fastly service credentials including a Fastly Service ID and API key pair for your Staging and Production environments. To set up Fastly, you enter credentials, upload VCL snippets, and configure backends (with Origin shields) in Staging and Production environments, not in Integration.

Fastly provides the following powerful tools for Magento:

  • Create edge and ACL dictionaries with VCL snippets (Varnish 2.1 compliant) to modify how caching responds to requests
  • Three types of purges for:

    • Quick Purge (by URL)
    • Surrogate/key purge using tags to purge specific HTML, images, categories, and so on
    • Purge all, which clears everything in the cache
  • GeoIP extension support
  • Force unencrypted requests over to TLS

We highly recommend enabling and using Fastly for your caching and CDN. The only situation you may not want to enable is for a headless deployment.

We strongly recommend installing Fastly module 1.2.33 or later.

Fastly and 503 timeouts

When you receive a 503 error from Fastly, it may be due to a lengthy operation or performing bulk actions. Fastly has a default 60 second time out. Any request that takes longer than 60 seconds will return a 503 error.

If you receive a 503 error, make the request directly to the origin or review logs. For details, see Fastly troubleshooting.

Fastly can be bypassed for the Magento Admin to perform long running or bulk actions and API access to avoid 503s. For Fastly module 1.2.22 and later, the timeout for the Magento Admin was extended to three minutes. You can also update the Fastly configuration for your store to extend the Fastly timeout for the Magento Admin.

Backends and Origin shields

Backend settings provide fine tuning for Fastly performance with Origin shielding and timeouts. A backend is a specific location (IP or domain) with configured Origin shield and timeout settings for checking and providing cached content.

Origin shielding routes all requests for your store to a specific Point of Presence (POP). When a request is received, the POP checks for cached content and provides it. If it is not cached, it continues to the Shield POP, then to the Origin server which caches the content. The shields reduces traffic directly to the origin.

We provide detailed instructions for configuring backends when you configure Fastly.

Basic authentication

Basic authentication is a feature to protect every page and asset on your site with a username and password. We do not recommend activating basic authentication on your Production environment. You can configure it on Staging to protect your site when completing development.

If you add user access and enable basic authentication on Staging, you can still access the Magento Admin without requiring additional credentials to enter.

Custom VCLs and actions

Fastly provides an extremely custom code friendly method for creating lists of items like IPs and domains to complete actions via Fastly and Varnish code blocks. For example, with edge and ACL dictionaries and VCL code, you could allow, block, or redirect access for specific users or IPs.

After you have set up Fastly, you can create custom VCL snippets using these edge dictionaries and ACLs.

Edge dictionaries

Save key-value pairs on Fastly Edge nodes of dictionary containers and items to invoke with VCL snippets in your site. You have up to 1,000 entries per dictionary.

You create an edge dictionary then add items to it of a key and its value. For example, you could create an edge dictionary of banned bad refer sites from accessing your site. The key-value pairs would be the refer site URLs ( and a value of 1. Then create a custom VCL snippet to return a 403 Forbidden to those sites when they access your site.

Another example routes to a different WordPress backend for an edge dictionary of WordPress URLs.

Edge ACLs

ACLs are access control lists that allow you to manage IP addresses to allow or block access to resources. You could use edge ACLs with VCL snippets to block IP addresses or provide access. For example, use edge ACLs and a custom VCL snippet to white list IPs to access your site.

VCL snippets

With edge dictionaries and edge ACLs, you can create custom Varnish Configuration Language (VCL) snippets to Fastly and your site. VCL snippets are small chunks of logic and code that can be included directly into your service configuration. They are generated, compiled, and transmitted to all Fastly caches, loaded, and activated without waiting for maintenance windows without server downtime.

For a few examples, you can create VCL snippets to:

  • Block access to the site using an edge dictionary of domains
  • Whitelist and allow access using an edge ACL
  • Redirect blog links from your store to a blog site
  • Extend timeouts for Fastly and Magento

After you have set up Fastly, we provide detailed instructions on creating custom Fastly VCL snippets.

Force TLS

Fastly supports forcing unencrypted requests to TLS through the Force TLS feature. Set up a secure base URL in Magento and turn on the Force TLS option in the Fastly extension. For details and instructions, see Fastly’s Force TLS guide.

GeoIP service support

Fastly provides a GeoIP service and supports some GeoIP functionality. GeoIP handling manages visitor redirection (automatically) and store matching (select from list) based on their obtained country code. For more information, see Fastly’s GeoIP documentation.

Installation and configuration

The installation and configuration process is:

  • Install the Fastly module in an Integration branch, without configuring settings or entering credentials.
  • Deploy the code to integration then to Staging and Production
  • Configure Fastly in Staging and Production, not in Integration or your local
  • Test Fastly for caching

For instructions, see Set up Fastly. After you have configured it, you can continue with advanced options including custom VCL snippets.