Upgrade Magento Commerce (Cloud)

This information details how to upgrade Magento Commerce (Cloud) to 2.2.X from any version, and upgrading to new 2.2.X versions.

When you upgrade Magento Commerce (Cloud), you also upgrade with patches and available hotfixes as part of the magento-cloud-metapackage. Make sure that your project root folder contains an auth.json file for authentication.

Our upgrades are Composer driven. For more information on Composer, see Composer in Cloud.

When upgrading from 2.0.X or 2.1.X to 2.2.X, please see Upgrade from 2.0.X or 2.1.X. For additional information on the release, see the [Magento Commerce (Cloud) 2.2 Release Notes].

Always apply and test a patch your local system in an active branch. You can push and test in an Integration environment prior to deploying across all environments.

Supported upgrade paths to 2.2

You can directly upgrade to Magento Commerce (Cloud) 2.2 from the following versions:

  • 2.0.X versions: 2.0.14, 2.0.15, 2.0.16
  • 2.1.X versions: 2.1.7, 2.1.8, 2.1.9

We have heavily tested and verified upgrades to 2.2 from the latest three versions of 2.0.X and 2.1.X.

You can attempt to upgrade from any version directly to Magento Commerce (Cloud) 2.2. We cannot guarantee the results. For example, you should be able to upgrade from 2.0.10 or 2.1.4 directly to 2.2.

If you prefer a secured and verified upgrade path, you can upgrade to one of the verified and tested versions, then directly upgrade to 2.2. For example, you could upgrade from 2.0.10 to 2.0.14, then upgrade to 2.2.

When upgrading from any version to 2.2, please review the following sections to update your settings, make changes, and upgrade required software prior to upgrading Magento.

Upgrade from 2.0.X or 2.1.X

To upgrade from 2.0.X:

To upgrade from 2.1.X:

After completing your upgrade, you may also want to Verify and upgrade your extensions.

Upgrade your PHP version

Magento Commerce (Cloud) 2.2 supports PHP 7.0 and 7.1. For Pro projects created before October 23, 2017, you must open a support ticket to use PHP 7.1 on your Pro Staging and Production environments.

Make sure to upgrade the version of PHP on your local development workspace as well. For more information, see the following:

Configuration Management and upgrading

If you are upgrading from 2.1.4 or later to 2.2.X and use Configuration Management, you need to migrate config.local.php to a temporary config.php file to your Git branch. When you upgrade without having this file prepared, you will encounter an error with a list of steps to complete prior to upgrading.

Previous versions with Configuration Management use a config.local.php file for Configuration Management. Starting with 2.2.0, Configuration Management uses a different file name of config.php.

We recommend creating a temporary config.php file for your Git branch prior to upgrading:

  1. Create a copy of config.local.php and name it config.php. You should add this file in the app/etc folder.
  2. Git add and commit the file to your branch.
  3. Push the file to your Integration branch and environment.
  4. Continue preparing and upgrade to 2.2.X.

For more information, see Migrate config.local.php to config.php.

After you finish upgrading, you can remove config.php and create a new, complete file. For more information, see Create a new config.php file. This file works exactly as config.local.php, with additional settings including a list of your enabled modules, additional configurations, and a different name.

You can only delete this file to replace it this one time. After generating a correct config.php file, you cannot delete the file to generate a new one. For more information, see Configuration Management and Pipeline Deployment.

Update .magento.app.yaml

If you are upgrading from 2.0.X or 2.1.X to 2.2.X, you need to also update your .magento.app.yaml or you will encounter errors. Magento Commerce (Cloud) 2.2.X has new settings in the file.

  1. Locate and edit the .magento.app.yaml file in your Git branch.
  2. For the PHP version, make sure it is 7.0: type: php:7.0
  3. We have updated our build and deploy hooks. Locate the hooks section, and update the following:

         # We run build hooks before your application has been packaged.
         build: |
             php ./vendor/bin/ece-tools build
         # We run deploy hook after your application has been deployed and started.
         deploy: |
             php ./vendor/bin/ece-tools deploy
         # We run post deploy hook to clean and warm the cache. Available with ECE-Tools 2002.0.10.
         post_deploy: |
             php ./vendor/bin/ece-tools post-deploy
  4. Enter the following environment variables to the end of your file:

         CONFIG__DEFAULT__PAYPAL_ONBOARDING__MIDDLEMAN_DOMAIN: 'payment-broker.magento.com'
         CONFIG__STORES__DEFAULT__PAYPAL__NOTATION_CODE: 'Magento_Enterprise_Cloud'
  5. Save the file.

    Do not commit or push changes to your branch yet. You still need to Verify other changes and Complete the upgrade.

For Pro plan merchants: When you are ready to deploy to Pro Staging and Production environments, you must enter a Support ticket advising you need your hooks updated for Magento Commerce (Cloud) 2.2.

For Pro: You may encounter deployment errors for Pro to your Staging and Production environments if the hooks are not updated. Please enter a Support ticket advising you need your hooks updated in Staging and Production for Magento Commerce (Cloud) 2.2.

Verify or set the ADMIN_EMAIL variable

The environment variable ADMIN_EMAIL is required for upgrading and patching. This email is used for sending password reset requests and verified during when updating Magento Commerce (Cloud). See Set environment and project variables.

Upgrade Fastly

If you have not upgraded to the latest supported version of Fastly, you should do so. Check Supported software versions for the latest version of Fastly we recommend. For instructions, see Upgrade Fastly.

If you do not upgrade your Fastly module, your upgraded instance will not have critical updates required to use Fastly and Magento services. You might also need to update the JSON format. This is already included in Fastly module v1.2.33 and later. For full details, see Fastly upgrade documentation.

Update .gitignore for new generated directory

With Magento Commerce (Cloud) 2.2.X, the generated folders var/generation and var/di have been moved to a generated/ read-only directory. You should make sure the following lines are in your .gitignore file. If not, please add them and commit the changes with your branch.


Back up the database

We recommend that you first back up the database of the system you are upgrading. Use the following steps to back up your Integration, Staging, and Production environments.

Back up your Integration environment database and code:

  1. Enter the following command to make a local backup of the remote database:

    magento-cloud db:dump
  2. Enter the following command to back up code and media:

    php bin/magento setup:backup --code [--media]

    You can optionally omit [--media] if you have a large number of static files that are already in source control.

Back up your Staging or Production environment database before deploying to those environments:

  1. SSH to the server.

  2. Enter the following command to create a database dump:

    vendor/bin/ece-tools db-dump
  • We recommend putting the application in maintenance mode before doing a database dump in Production environments.
  • The command creates an archive in your local project directory called dump-<timestamp>.sql.gz. Refer to Snapshot and backup management for more information.

Verify other changes

Verify other changes you’re going to submit to source control before you start the upgrade:

  1. If you haven’t done so already, change to your project root directory.
  2. Enter the following command:

    git status
  3. If there are changes you do not want to submit to source control, branch or stash them now.

Complete the upgrade

  1. Change to your Magento base directory and enter the following command:

    composer require magento/magento-cloud-metapackage <requiredversion> --no-update
    composer update

    For example, to upgrade to version 2.2:

    composer require magento/magento-cloud-metapackage 2.2.0 --no-update
    composer update
  2. Add, commit, and push your changes to initiate a deployment:

    git add -A
    git commit -m "Upgrade"
    git push origin <branch name>

    git add -A is required to add all changed files to source control because of the way Composer marshals base packages. Both composer install and composer update marshal files from the base package (that is, magento/magento2-base and magento/magento2-ee-base) into the package root.

    The files Composer marshals belong to the new version of Magento, to overwrite the outdated version of those same files. Currently, marshaling is disabled in Magento Commerce, so you must add the marshaled files to source control.

  3. Wait for deployment to complete.

  4. Verify your upgrade.

Verify your upgrade

This section discusses how to verify your upgrade and to troubleshoot any issues you might find.

To verify the upgrade in your integration, staging, or production system:

  1. SSH to the server.
  2. Enter the following command from your Magento root directory to verify the installed version:

    php bin/magento --version

Create a new config.php file

After fully upgrading, you need to create an updated config.php file. You will only complete these instructions once. Complete any additional configuration changes through the Magento Admin in your Integration environment.

  1. Open a terminal on your local and use an SSH command to generate /app/etc/config.php on the environment:

    ssh <SSH URL> "<Command>"

    For example for Pro, to run the scd-dump on Integration master:

    ssh itnu84v4m4e5k-master-ouhx5wq@ssh.us.magentosite.cloud "php vendor/bin/m2-ece-scd-dump"

  2. Transfer config.php to your local system using rsync or scp. You can only add this file to the Git branch through your local.

    rsync <SSH URL>:app/etc/config.php ./app/etc/config.php

  3. Add and push config.php to the Git master branch.

    git add app/etc/config.php && git commit -m "Add system-specific configuration" && git push origin master

An updated file is generated with a module list and configuration settings at /app/etc/config.php.

Important: For an upgrade, you will delete config.php. Once this file is added to your code, you should not delete it. If you need to remove or edit settings, you must manually edit the file to make changes.

Verify and upgrade your extensions

You may need to upgrade any third-party extensions and modules that support v2.2. We recommend working in a new Integration branch with your extensions disabled. Review your third-party extension and module pages in Marketplace or other company sites to verify support for Magento Commerce and Magento Commerce (Cloud) v2.2.

We recommend backing up your database prior to installing a number of extensions on your local and Integration environments.

  1. Create a new branch on your local.
  2. Disable your extensions as needed.
  3. As available, download extension upgrades.
  4. Install the upgrade on your local in the Git branch as documented by the third-party documentation.
  5. Enable and test the extension locally.
  6. Push the code to test in your Integration environment.
  7. Push to Staging to test in a pre-production environment.

Include the extensions in your going live steps to Production only after fully upgrading Production to v2.2. We strongly recommend fully upgrading your Production environment before including upgraded extensions.

Additional extension upgrades

We strongly recommend upgrading your Fastly module to v1.2.33 or later for Magento Commerce (Cloud) 2.2.

Troubleshoot your upgrade

In some cases, an error similar to the following displays when you try to access your storefront or the Magento Admin in a browser:

There has been an error processing your request
Exception printing is disabled by default for security reasons.
  Error log record number: <error number>

View error details on the server

To view the error in your integration system, SSH to the server and enter the following command:

vi /app/var/report/<error number>

Resolve the error

One possible error occurs when the deployment hook failed, and therefore the database has not yet been fully upgraded. If so, an error similar to the following is displayed:

a:4:{i:0;s:433:"Please upgrade your database: Run "bin/magento setup:upgrade" from the Magento root directory.
The following modules are outdated:
Magento_Sales schema: current version - 2.0.2, required version - 2.0.3

To resolve the error:

  1. SSH to the server.
  2. Examine the logs to determine the source of the issue.
  3. After you fix the source of the issue, push the change to the server, which causes the upgrade to restart.

    For example, on a local branch, enter the following commands:

    git add -A && git commit -m "fixed deployment failure" && git push origin <branch name>

Deployment error

If you encounter a deployment error to Pro Staging and Production environments, you need to have us update your .magento.app.yaml hooks. Please enter a Support ticket advising you need your hooks updated in Staging and Production for Magento Commerce (Cloud) 2.2.