Adobe Commerce 2.3 reached end of support in September 2022.

Create, edit, or unlock an administrator account

First steps

  1. Log in to the Magento server as, or switch to, a user with permissions to write to the Magento file system. See switch to the file system owner.

    If you use the bash shell, you can use the following syntax to switch to the file system owner and enter the command at the same time:

    su <file system owner> -s /bin/bash -c <command>

    If the file system owner does not allow logins, you can do the following:

    sudo -u <file system owner>  <command>
  2. To run Magento commands from any directory, add <magento_root>/bin to your system PATH.

    Because shells have differing syntax, consult a reference like

    Sample bash shell for CentOS:

    export PATH=$PATH:/var/www/html/magento2/bin

    Optionally, you can run the commands in the following ways:

    • cd <magento_root>/bin and run them as ./magento <command name>
    • <magento_root>/bin/magento <command name>
    • <magento_root> is a subdirectory of your web server docroot.

In addition to the command arguments discussed here, see Common arguments.


Before you can use this command, you must do all of the following:

The simplest way to create the database is to use the command magento setup:upgrade.

Create or edit an administrator

Use this command to create a new administrator or to edit an existing administrator.

If you’re editing an administrator, only the first name, last name, and password can be edited.

Command usage:

bin/magento admin:user:create [--<parameter_name>=<value>, ...]

Where the following table defines parameters and values:

Name Value Required?
--admin-firstname Magento administrator user’s first name. Yes
--admin-lastname Magento administrator user’s last name. Yes
--admin-email Magento administrator user’s e-mail address. Yes
--admin-user Magento administrator username. Yes
--admin-password Magento administrator user password. The password must be at least 7 characters in length and must include at least one alphabetic and at least one numeric character.

We recommend a longer, more complex password. If the password string contains special characters that require literal interpretation (such as backslashes or spaces), enclose the password in single quotations.
--magento-init-params Add to any command to customize Magento initialization parameters

For example: MAGE_MODE=developer&MAGE_DIRS[base][path]=/var/www/[cache][path]=/var/tmp/cache

Example of usage:

bin/magento admin:user:create --admin-firstname=John --admin-lastname=Doe --admin-user=j.doe --admin-password=A0b9%t3g
Created Magento administrator user named j.doe

If you do not specify any of required params Magento will ask about them in the CLI:

bin/magento admin:user:create
Admin user: John
Admin password:
Admin email:
Admin first name: John
Admin last name: Doe Young
Created Magento administrator user named John

The following example updates first name, last name, and password of j.doe admin user:

bin/magento admin:user:create --admin-firstname="John X" --admin-lastname="Doe X" --admin-user=j.doe --admin-password=A1234567
Created Magento administrator user named j.doe

Unlock an administrator account

Use this command to unlock the account of an administrator that was locked, typically because of multiple incorrect login attempts.

bin/magento admin:user:unlock {username}

You must specify the administrator’s username. Example:

bin/magento admin:user:unlock admin
The user account "admin" has been unlocked

If the account is either not unlocked or if there was a problem, the following message displays:

The user account "admin" was not locked or could not be unlocked

Verify the user is an administrator, the user is active, and that the account is currently locked. To view the list of locked users in the Admin, log in as an administrator and click System > Permissions > Locked Users.

If the account doesn’t exist, the following message displays:

Couldn't find the user account "bob"