addReturnTracking mutation

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The addReturnTracking mutation adds customer-entered shipping tracking information to the specified return request. Use the available_shipping_carriers object in the customer query to retrieve valid carrier_uid values.

Syntax

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mutation: {
    addReturnTracking(input: AddReturnTrackingInput!): AddReturnTrackingOutput
}

Example usage

The following example adds the shipping carrier and a tracking number for the specified return request.

Request:

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mutation{
  addReturnTracking(input: {
    return_uid: "Mw=="
    carrier_uid: "dXBzLTE="
    tracking_number: "1Z9876543"
  }){
    return_shipping_tracking {
      uid
      carrier {
        uid
        label
      }
      tracking_number
    }
  }
}

Response:

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{
  "data": {
    "addReturnTracking": {
      "return_shipping_tracking": {
        "uid": "Mw==",
        "carrier": {
          "uid": "dXBzLTE=",
          "label": "United Parcel Service"
        },
        "tracking_number": "1Z9876543"
      }
    }
  }
}

Input attributes

The AddReturnTrackingInput object must contain the following attributes:

Attribute Data Type Description
carrier_uid ID! The unique ID of a ReturnShippingCarrier object
return_uid ID! The unique ID of a Return object
tracking_number String! The shipping tracking number for this return request

Output attributes

The AddReturnTrackingOutput object contains the following attributes.

Attribute Data Type Description
return Return Contains details about the modified return
return_shipping_tracking ReturnShippingTracking Contains details about shipping for a return

Return object

The Return object can contain the following attributes:

Attribute Data Type Description
available_shipping_carriers [ReturnShippingCarrier] A list of shipping carriers available for returns
comments [ReturnComment] A list of comments posted for the return request
created_at String! The date the return was requested
customer_email String! Email of the person who created the return request
customer ReturnCustomer The name of the person who requested the return
items [ReturnItem] A list of items being returned
number String! Human-readable return number
order CustomerOrder The order associated with the return
shipping ReturnShipping Shipping information for the return
status ReturnStatus An enum indicating the status of the return request. Possible values are APPROVED, AUTHORIZED, CLOSED, DENIED, PARTIALLY_APPROVED, PARTIALLY_AUTHORIZED, PARTIALLY_RECEIVED, PARTIALLY_REJECTED, PENDING, PROCESSED_AND_CLOSED, RECEIVED, and REJECTED
uid ID! The unique ID of a Return object

ReturnComment attributes

The ReturnComment object provides details about an individual comment in a refund request. Comments can be added by a customer or the merchant.

Attribute Data Type Description
author_name String! The name or author who posted the comment
created_at String! The date and time the comment was posted
text String! The contents of the comment
uid ID! The unique ID of a ReturnComment object

ReturnCustomAttribute attributes

Attribute Data Type Description
label String! A description of the attribute
uid ID! The unique ID of a ReturnCustomAttribute attribute
value String! A JSON-encoded value of the attribute

ReturnCustomer attributes

The ReturnCustomer object contains information about the person requesting a return.

Attribute Data Type Description
email String! The email address of the refund requester
firstname String The first name of the refund requester
lastname String The last name of the refund requester

ReturnItem attributes

The ReturnItem object provides details about an individual item in a return request.

Attribute Data Type Description
custom_attributes [ReturnCustomAttribute] Return item custom attributes that are visible on the storefront
order_item OrderItemInterface! Provides access to the product being returned, including information about selected and entered options
quantity Float! The quantity of the item the merchant authorized to be returned
request_quantity Float! The quantity of the item requested to be returned
status ReturnItemStatus! An enum indicating the return status of the item. Possible values are APPROVED, AUTHORIZED, DENIED, PENDING, RECEIVED, and REJECTED
uid ID! The unique ID of an item of a Return object

ReturnShipping attributes

The ReturnShipping object can contain the merchant’s shipping address and tracking information.

Attribute Data Type Description
address ReturnShippingAddress The merchant-defined return shipping address
tracking(uid: ID) [ReturnShippingTracking] The unique ID for a ReturnShippingTracking object. If a single UID is specified, contains a single tracking record. Otherwise, contains all tracking information

ReturnShippingAddress attributes

The ReturnShippingAddress object defines the merchant address for receiving returned items.

Attribute Data Type Description
city String! The city for product returns
contact_name String The merchant’s contact person
country Country! An object that defines the country for product returns
postcode String! The postal code for product returns
region Region! An object that defines the state or province for product returns
street [String]! The street address for product returns
telephone String The telephone number for product returns

ReturnShippingCarrier attributes

The ReturnShippingCarrier object contains details about the shipping carrier used to return a product.

Attribute Data Type Description
label String! A description of the shipping carrier
uid ID! The unique ID of a ReturnShippingCarrier object

ReturnShippingTracking attributes

The ReturnShippingTracking object contains tracking information for an approved return.

Attribute Data Type Description
carrier ReturnShippingCarrier! Contains details of a shipping carrier
status ReturnShippingTrackingStatus Contains details about the status of a shipment
tracking_number String! A tracking number assigned by the carrier
uid ID! The unique ID assigned of a ReturnShippingTracking object

ReturnShippingTrackingStatus attributes

The ReturnShippingTrackingStatus object contains tracking status information for an approved return.

Attribute Data Type Description
text String! Text that describes the status
type ReturnShippingTrackingStatusType! An enum indicating whether the status type is INFORMATIONAL or an ERROR
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